Reload Channel Check Grids
This document provides step-by-step instructions for reloading channel check grids by triggering the global grid reset API. The process involves reloading the channel check templates, executed in batches of 25 templates each.
Overview
The channel check grid reload process requires making API calls to the Knowledge Workflows Manager service. The templates are divided into 4 batches to ensure optimal performance.
Prerequisites
Before proceeding, ensure you have:
- Admin Role Access: A user account with admin role permissions
- EXPERT_CALLS Permission: The user must have
EXPERT_CALLSpermission access - Service Account Token: An authorization token for the user with the above permissions
- Domain Information: The target domain URL
Step-by-Step Instructions
Step 1: Generate Authorization Token
Generate an authorization token from a user account that has:
- Admin role
EXPERT_CALLSpermission access
Note: This token will be used in all subsequent API calls.
Step 2: Prepare the Scripts
Replace the following placeholders in each of the 4 scripts below:
<domain>: Replace with your target domain (e.g.,api.example.com)<token of the account user>: Replace with the authorization token generated in Step 1
Step 3: Execute the Scripts
Run the 4 scripts one by one. The order of execution does not matter - you can run them in any sequence. Each script processes approximately 25 templates.
Script 1: Batch 1 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "6915a87e2f34753480b484c8",
"document_set_ids": [
"25"
]
},
{
"template_id": "6915a87e2f34753480b484d4",
"document_set_ids": [
"184"
]
},
{
"template_id": "6915a87e2f34753480b484e0",
"document_set_ids": [
"185"
]
},
{
"template_id": "6915a87e2f34753480b484ec",
"document_set_ids": [
"187"
]
},
{
"template_id": "6915a87e2f34753480b48504",
"document_set_ids": [
"188"
]
},
{
"template_id": "6915a87e2f34753480b48510",
"document_set_ids": [
"76"
]
},
{
"template_id": "691c184be28c1258d4765cd1",
"document_set_ids": [
"52"
]
},
{
"template_id": "692f57bdf726cc14d7b897aa",
"document_set_ids": [
"77"
]
},
{
"template_id": "692f57bdf726cc14d7b897b4",
"document_set_ids": [
"112"
]
},
{
"template_id": "692f57bdf726cc14d7b897be",
"document_set_ids": [
"176"
]
},
{
"template_id": "694e53c7ba040c48ef4eec20",
"document_set_ids": [
"148"
]
},
{
"template_id": "694e53c7ba040c48ef4eec2c",
"document_set_ids": [
"161"
]
},
{
"template_id": "694e53c7ba040c48ef4eec38",
"document_set_ids": [
"214"
]
},
{
"template_id": "694e53c7ba040c48ef4eec45",
"document_set_ids": [
"156"
]
},
{
"template_id": "694e5646a64a46e9460cf8dd",
"document_set_ids": [
"191"
]
},
{
"template_id": "694e5646a64a46e9460cf8e7",
"document_set_ids": [
"173"
]
},
{
"template_id": "694e5646a64a46e9460cf8f1",
"document_set_ids": [
"192"
]
},
{
"template_id": "694e5646a64a46e9460cf8fb",
"document_set_ids": [
"193"
]
},
{
"template_id": "694e5646a64a46e9460cf905",
"document_set_ids": [
"194"
]
},
{
"template_id": "694e5646a64a46e9460cf90f",
"document_set_ids": [
"195"
]
},
{
"template_id": "694e5646a64a46e9460cf91a",
"document_set_ids": [
"94"
]
},
{
"template_id": "694e5646a64a46e9460cf923",
"document_set_ids": [
"197"
]
},
{
"template_id": "694e5646a64a46e9460cf92e",
"document_set_ids": [
"91"
]
},
{
"template_id": "694e5646a64a46e9460cf938",
"document_set_ids": [
"74"
]
},
{
"template_id": "694e5646a64a46e9460cf942",
"document_set_ids": [
"84"
]
}
]
}'
Script 2: Batch 2 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "694e5646a64a46e9460cf94c",
"document_set_ids": [
"75"
]
},
{
"template_id": "694e5646a64a46e9460cf957",
"document_set_ids": [
"105"
]
},
{
"template_id": "694e5646a64a46e9460cf963",
"document_set_ids": [
"106"
]
},
{
"template_id": "694e5c8147b4c8dfaad1502f",
"document_set_ids": [
"65"
]
},
{
"template_id": "694e5c8147b4c8dfaad15039",
"document_set_ids": [
"60"
]
},
{
"template_id": "694e5c8147b4c8dfaad15043",
"document_set_ids": [
"207"
]
},
{
"template_id": "694e5c8147b4c8dfaad1504e",
"document_set_ids": [
"208"
]
},
{
"template_id": "694e5c8147b4c8dfaad15058",
"document_set_ids": [
"33"
]
},
{
"template_id": "694e5c8147b4c8dfaad15065",
"document_set_ids": [
"205"
]
},
{
"template_id": "694e5c8147b4c8dfaad15071",
"document_set_ids": [
"24"
]
},
{
"template_id": "694e5c8147b4c8dfaad1507e",
"document_set_ids": [
"27"
]
},
{
"template_id": "694e5c8147b4c8dfaad1508b",
"document_set_ids": [
"210"
]
},
{
"template_id": "694e5c8247b4c8dfaad1509a",
"document_set_ids": [
"209"
]
},
{
"template_id": "694e5c8247b4c8dfaad150a3",
"document_set_ids": [
"59"
]
},
{
"template_id": "694e5c8247b4c8dfaad150ad",
"document_set_ids": [
"62"
]
},
{
"template_id": "694e5c8247b4c8dfaad150ba",
"document_set_ids": [
"58"
]
},
{
"template_id": "694e612eddf4c5b2c641feb0",
"document_set_ids": [
"3"
]
},
{
"template_id": "694e612eddf4c5b2c641febd",
"document_set_ids": [
"9"
]
},
{
"template_id": "694e612eddf4c5b2c641feca",
"document_set_ids": [
"7"
]
},
{
"template_id": "694e612eddf4c5b2c641fed7",
"document_set_ids": [
"206"
]
},
{
"template_id": "694e612eddf4c5b2c641fee4",
"document_set_ids": [
"17"
]
},
{
"template_id": "694e612eddf4c5b2c641fef0",
"document_set_ids": [
"14"
]
},
{
"template_id": "69663e3810d8398a4fd4f381",
"document_set_ids": [
"200"
]
},
{
"template_id": "69663e3810d8398a4fd4f3a0",
"document_set_ids": [
"198"
]
},
{
"template_id": "69663e3910d8398a4fd4f41a",
"document_set_ids": [
"126"
]
}
]
}'
Script 3: Batch 3 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "69663e3910d8398a4fd4f427",
"document_set_ids": [
"217"
]
},
{
"template_id": "69663e3910d8398a4fd4f434",
"document_set_ids": [
"118"
]
},
{
"template_id": "69663e3910d8398a4fd4f443",
"document_set_ids": [
"119"
]
},
{
"template_id": "69663e3910d8398a4fd4f450",
"document_set_ids": [
"122"
]
},
{
"template_id": "69663e3910d8398a4fd4f45f",
"document_set_ids": [
"123"
]
},
{
"template_id": "69663e3910d8398a4fd4f46b",
"document_set_ids": [
"218"
]
},
{
"template_id": "69663e3910d8398a4fd4f477",
"document_set_ids": [
"219"
]
},
{
"template_id": "69663e3a10d8398a4fd4f4b5",
"document_set_ids": [
"157"
]
},
{
"template_id": "69663e3a10d8398a4fd4f4c0",
"document_set_ids": [
"215"
]
},
{
"template_id": "69663e3a10d8398a4fd4f4c9",
"document_set_ids": [
"216"
]
},
{
"template_id": "69663e3b10d8398a4fd4f4d1",
"document_set_ids": [
"22"
]
},
{
"template_id": "69663e3b10d8398a4fd4f4eb",
"document_set_ids": [
"29"
]
},
{
"template_id": "69663e3b10d8398a4fd4f500",
"document_set_ids": [
"61"
]
},
{
"template_id": "69663e3b10d8398a4fd4f528",
"document_set_ids": [
"11"
]
},
{
"template_id": "69663e3b10d8398a4fd4f535",
"document_set_ids": [
"211"
]
},
{
"template_id": "69663e3b10d8398a4fd4f541",
"document_set_ids": [
"43"
]
},
{
"template_id": "69663e3b10d8398a4fd4f54e",
"document_set_ids": [
"28"
]
},
{
"template_id": "69663e3b10d8398a4fd4f55a",
"document_set_ids": [
"46"
]
},
{
"template_id": "69720f872e605b20d748165d",
"document_set_ids": [
"203"
]
},
{
"template_id": "69720f872e605b20d7481673",
"document_set_ids": [
"175"
]
},
{
"template_id": "69720f872e605b20d748167d",
"document_set_ids": [
"103"
]
},
{
"template_id": "69720f872e605b20d7481695",
"document_set_ids": [
"151"
]
},
{
"template_id": "69720f882e605b20d74816b5",
"document_set_ids": [
"30"
]
},
{
"template_id": "69720f882e605b20d74816db",
"document_set_ids": [
"51"
]
},
{
"template_id": "69720f882e605b20d74816f3",
"document_set_ids": [
"212"
]
}
]
}'
Script 4: Batch 4 (22 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "6979ed60008d6563f4d96713",
"document_set_ids": [
"63"
]
},
{
"template_id": "697b7144a0fa828a4f10552c",
"document_set_ids": [
"226"
]
},
{
"template_id": "697b7144a0fa828a4f105537",
"document_set_ids": [
"136"
]
},
{
"template_id": "697b7144a0fa828a4f105542",
"document_set_ids": [
"227"
]
},
{
"template_id": "697b7144a0fa828a4f10554e",
"document_set_ids": [
"224"
]
},
{
"template_id": "697b7144a0fa828a4f10555b",
"document_set_ids": [
"225"
]
},
{
"template_id": "697b7144a0fa828a4f105598",
"document_set_ids": [
"220"
]
},
{
"template_id": "697b7144a0fa828a4f1055a4",
"document_set_ids": [
"221"
]
},
{
"template_id": "697b7144a0fa828a4f1055b1",
"document_set_ids": [
"222"
]
},
{
"template_id": "697b7144a0fa828a4f1055bb",
"document_set_ids": [
"223"
]
},
{
"template_id": "697b7144a0fa828a4f1055c7",
"document_set_ids": [
"168"
]
},
{
"template_id": "697b7144a0fa828a4f1055d2",
"document_set_ids": [
"163"
]
},
{
"template_id": "697b7144a0fa828a4f1055de",
"document_set_ids": [
"147"
]
},
{
"template_id": "69846f2d5cbc02ac48fb2b40",
"document_set_ids": [
"166"
]
},
{
"template_id": "69846f2d5cbc02ac48fb2b6e",
"document_set_ids": [
"47"
]
},
{
"template_id": "698d899a46a794713dce470e",
"document_set_ids": [
"68"
]
},
{
"template_id": "698d899a46a794713dce4719",
"document_set_ids": [
"78"
]
},
{
"template_id": "698d899a46a794713dce4724",
"document_set_ids": [
"204"
]
},
{
"template_id": "698d899a46a794713dce472e",
"document_set_ids": [
"73"
]
},
{
"template_id": "698d899a46a794713dce4743",
"document_set_ids": [
"186"
]
},
{
"template_id": "698d899b46a794713dce4777",
"document_set_ids": [
"190"
]
},
{
"template_id": "698d899b46a794713dce4780",
"document_set_ids": [
"189"
]
}
]
}'
Below are the newly added scripts which completes all the available channel check templates.
Script 5: Batch 5 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "68df52b2625937ef2ef0ffb7",
"document_set_ids": [
"109"
]
},
{
"template_id": "68df52b2625937ef2ef0ffc1",
"document_set_ids": [
"116"
]
},
{
"template_id": "68df52b2625937ef2ef0ffcd",
"document_set_ids": [
"113"
]
},
{
"template_id": "68df52b2625937ef2ef0ffd7",
"document_set_ids": [
"95"
]
},
{
"template_id": "68df52b2625937ef2ef0ffdf",
"document_set_ids": [
"93"
]
},
{
"template_id": "68df52b2625937ef2ef0ffea",
"document_set_ids": [
"87"
]
},
{
"template_id": "68df52b2625937ef2ef0fff3",
"document_set_ids": [
"81"
]
},
{
"template_id": "68df52b2625937ef2ef0fffe",
"document_set_ids": [
"67"
]
},
{
"template_id": "68df52b2625937ef2ef10009",
"document_set_ids": [
"104"
]
},
{
"template_id": "68df52b2625937ef2ef10012",
"document_set_ids": [
"70"
]
},
{
"template_id": "68df52b2625937ef2ef1001e",
"document_set_ids": [
"114"
]
},
{
"template_id": "68df52b2625937ef2ef10028",
"document_set_ids": [
"98"
]
},
{
"template_id": "68df547ab9b780e32bde21a0",
"document_set_ids": [
"117"
]
},
{
"template_id": "68df547ab9b780e32bde21ab",
"document_set_ids": [
"124"
]
},
{
"template_id": "68df547ab9b780e32bde21b6",
"document_set_ids": [
"127"
]
},
{
"template_id": "68df547ab9b780e32bde21c1",
"document_set_ids": [
"128"
]
},
{
"template_id": "68df547ab9b780e32bde21cc",
"document_set_ids": [
"131"
]
},
{
"template_id": "68df547ab9b780e32bde21d7",
"document_set_ids": [
"133"
]
},
{
"template_id": "68df547ab9b780e32bde21e2",
"document_set_ids": [
"141"
]
},
{
"template_id": "68df547ab9b780e32bde21ed",
"document_set_ids": [
"139"
]
},
{
"template_id": "68df547ab9b780e32bde21f9",
"document_set_ids": [
"137"
]
},
{
"template_id": "68df547ab9b780e32bde2204",
"document_set_ids": [
"120"
]
},
{
"template_id": "68df547ab9b780e32bde2210",
"document_set_ids": [
"121"
]
},
{
"template_id": "68df555eafc0df2f7eae8074",
"document_set_ids": [
"142"
]
},
{
"template_id": "68df555eafc0df2f7eae8080",
"document_set_ids": [
"143"
]
}
]
}'
Script 6: Batch 6 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "68df555eafc0df2f7eae808c",
"document_set_ids": [
"145"
]
},
{
"template_id": "68df555eafc0df2f7eae8097",
"document_set_ids": [
"146"
]
},
{
"template_id": "68df555eafc0df2f7eae80a3",
"document_set_ids": [
"160"
]
},
{
"template_id": "68df555eafc0df2f7eae80b0",
"document_set_ids": [
"153"
]
},
{
"template_id": "68df555eafc0df2f7eae80ba",
"document_set_ids": [
"164"
]
},
{
"template_id": "68df555eafc0df2f7eae80c7",
"document_set_ids": [
"152"
]
},
{
"template_id": "68df555eafc0df2f7eae80d4",
"document_set_ids": [
"154"
]
},
{
"template_id": "68df55dbd23276ec6f27f25a",
"document_set_ids": [
"1"
]
},
{
"template_id": "68df55dbd23276ec6f27f268",
"document_set_ids": [
"2"
]
},
{
"template_id": "68df55dbd23276ec6f27f272",
"document_set_ids": [
"4"
]
},
{
"template_id": "68df55dbd23276ec6f27f27c",
"document_set_ids": [
"5"
]
},
{
"template_id": "68df55dbd23276ec6f27f286",
"document_set_ids": [
"6"
]
},
{
"template_id": "68df55dbd23276ec6f27f290",
"document_set_ids": [
"8"
]
},
{
"template_id": "68df55dbd23276ec6f27f29b",
"document_set_ids": [
"10"
]
},
{
"template_id": "68df55dbd23276ec6f27f2a5",
"document_set_ids": [
"20"
]
},
{
"template_id": "68df55dbd23276ec6f27f2b1",
"document_set_ids": [
"19"
]
},
{
"template_id": "68df55dbd23276ec6f27f2bd",
"document_set_ids": [
"13"
]
},
{
"template_id": "68df55dbd23276ec6f27f2c6",
"document_set_ids": [
"45"
]
},
{
"template_id": "68df55dbd23276ec6f27f2d0",
"document_set_ids": [
"48"
]
},
{
"template_id": "68df55dbd23276ec6f27f2da",
"document_set_ids": [
"41"
]
},
{
"template_id": "68df55dbd23276ec6f27f2e5",
"document_set_ids": [
"55"
]
},
{
"template_id": "68df55dbd23276ec6f27f2f1",
"document_set_ids": [
"56"
]
},
{
"template_id": "68df55dbd23276ec6f27f2fe",
"document_set_ids": [
"57"
]
},
{
"template_id": "68f23aed1001712c47c78a13",
"document_set_ids": [
"21"
]
},
{
"template_id": "68f23aed1001712c47c78a1f",
"document_set_ids": [
"12"
]
}
]
}'
Script 7: Batch 7 (25 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "68f23aed1001712c47c78a2b",
"document_set_ids": [
"18"
]
},
{
"template_id": "68f23aed1001712c47c78a37",
"document_set_ids": [
"35"
]
},
{
"template_id": "68f23aed1001712c47c78a43",
"document_set_ids": [
"53"
]
},
{
"template_id": "68f23aed1001712c47c78a4e",
"document_set_ids": [
"34"
]
},
{
"template_id": "68f23aed1001712c47c78a5a",
"document_set_ids": [
"31"
]
},
{
"template_id": "68f674fee818c26f797f6515",
"document_set_ids": [
"132"
]
},
{
"template_id": "68f674fee818c26f797f6521",
"document_set_ids": [
"177"
]
},
{
"template_id": "68f67597d2fef0471d2bc1e6",
"document_set_ids": [
"92"
]
},
{
"template_id": "68f67597d2fef0471d2bc1f1",
"document_set_ids": [
"172"
]
},
{
"template_id": "68f67597d2fef0471d2bc1fc",
"document_set_ids": [
"85"
]
},
{
"template_id": "68f676c241c6cbe5d2b682e0",
"document_set_ids": [
"144"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7f84",
"document_set_ids": [
"64"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7f8e",
"document_set_ids": [
"36"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7f9a",
"document_set_ids": [
"32"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fa7",
"document_set_ids": [
"23"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fb4",
"document_set_ids": [
"26"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fc2",
"document_set_ids": [
"42"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fd2",
"document_set_ids": [
"150"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fda",
"document_set_ids": [
"165"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7fe3",
"document_set_ids": [
"162"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7feb",
"document_set_ids": [
"155"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7ff3",
"document_set_ids": [
"178"
]
},
{
"template_id": "6900a405c2c5b2a03bdf7ffd",
"document_set_ids": [
"140"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8008",
"document_set_ids": [
"138"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8012",
"document_set_ids": [
"179"
]
}
]
}'
Script 8: Batch 8 (16 templates)
curl --location --request PUT 'https://<domain>/services/i/knowledge-workflows-manager/api/v1/global-grid/reset' \
--header 'Authorization: bearer <token of service account user>' \
--header 'clientid: webapp' \
--header 'Content-Type: application/json' \
--data '{
"input": [
{
"template_id": "6900a405c2c5b2a03bdf801c",
"document_set_ids": [
"180"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8026",
"document_set_ids": [
"181"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8030",
"document_set_ids": [
"182"
]
},
{
"template_id": "6900a405c2c5b2a03bdf803a",
"document_set_ids": [
"183"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8044",
"document_set_ids": [
"134"
]
},
{
"template_id": "6900a405c2c5b2a03bdf804e",
"document_set_ids": [
"80"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8058",
"document_set_ids": [
"66"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8062",
"document_set_ids": [
"83"
]
},
{
"template_id": "6900a405c2c5b2a03bdf806c",
"document_set_ids": [
"110"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8076",
"document_set_ids": [
"107"
]
},
{
"template_id": "6900a405c2c5b2a03bdf8083",
"document_set_ids": [
"130"
]
},
{
"template_id": "690b3fbee70e92d60b768b30",
"document_set_ids": [
"170"
]
},
{
"template_id": "694e45145b968c857939b539",
"document_set_ids": [
"124"
]
},
{
"template_id": "694e5646a64a46e9460cf8d3",
"document_set_ids": [
"114"
]
},
{
"template_id": "69a03b0bbaac2f54755a3ccf",
"document_set_ids": [
"37"
]
},
{
"template_id": "69a03b0bbaac2f54755a3d0e",
"document_set_ids": [
"82"
]
}
]
}'
Verification
After executing all scripts, verify that:
- Each API call returns a successful response (HTTP 200)
- Each API call response has all the input template_ids added in the success_template_ids
Troubleshooting
If you encounter any issues:
- Authentication Errors: Verify that your token is valid and has not expired
- Permission Errors: Ensure the user has both admin role and
EXPERT_CALLSpermission
Notes
- The scripts can be executed in any order
- Each batch processes approximately 25 templates (the last batch has 22 templates)